Service

Tenant services

Everything you need for everyday renting, all in one place. These pages are open to everyone — including anyone who is still thinking about living with us.

moving in

Registering your residence, electricity, TV licence, internet — what needs to be done in the first two weeks and the deadlines involved.

Extract

Notice period, change of address notifications, flat handover and deposit. What you need to prepare so that the handover is done in half an hour.

Waste and recyclables

Which waste goes into which bin, where the waste calendar for the Waldshut district can be found, and what needs to go to the recycling centre.

Consideration in the building

Quiet hours, escape routes, proper ventilation and heating, laundry room, pets. The summary for everyday life — the house rules of your tenancy agreement remain decisive.

Emergency and important numbers

Emergency services, on-call service, pharmacy emergency service — and what to do first in the event of water damage, power cuts, heating failure or the smell of gas.

Your home profile

Details that relate only to a specific house — where the main stopcock is located, who you call, where the bins are kept, which internet provider we recommend — are in the Property profile, a password-protected page for each property. You will receive the password when the property is handed over; it is also in your welcome folder and on the notice board in the stairwell. If you do not have it to hand, please get in touch with us.

• Loha, Harpolingen — nine flats (Loha 1 to 9)